Job Overview
Vacancies
2 positions
Employment Type
Full time
Category
Customer Service
Gender
Female
Job Location
Dhaka (GULSHAN 1)
Salary
Negotiable
Experience
At least 1 year
Job Responsibilities
๐๐๐จ๐ฎ๐ญ ๐๐๐ ๐๐ญ๐ฎ๐๐ข๐๐ฌGMC Studies is a UK-registered international student consultancy firm providing professional guidance to students seeking higher education opportunities abroad. We work with study destinations including the UK, USA, Canada, Australia, New Zealand, Europe and Malaysia.๐๐ก๐จ ๐๐ ๐๐ซ๐ ๐๐จ๐จ๐ค๐ข๐ง๐ ๐
๐จ๐ซWe are looking for someone who is confident, communicative, target-oriented and genuinely interested in helping students. If you are comfortable talking to people, following up with leads, convincing prospective students and working in a fast-paced environment, we would like to hear from you.๐๐จ๐ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ
- Follow up and communicate with leads generated through Meta/Facebook Ads.
- Call prospective students, understand their study plans and provide relevant information.
- Professionally handle student queries received through Facebook, Instagram, WhatsApp and other social media platforms.
- Counsel and convince prospective students to visit the office or schedule an appointment with our counsellors.
- Maintain regular follow-up with prospective students and ensure proper lead management.
- Build and maintain positive relationships with students and prospective applicants.
- Provide basic information about study destinations, universities, admission requirements and application procedures.
- Coordinate with counsellors and other departments to ensure smooth student communication.
- Assist students with document collection, sorting and initial checking.
- Prepare and update students' CVs/Resumes when required.
- Assist with other student application-related tasks as assigned.
- Participate in creating short-form video reels/content for GMC Studies' social media platforms.
- Support the marketing and counselling team in various promotional activities.
- Maintain proper records of calls, follow-ups, appointments and student communication.
Requirements
- Age At least 18 years
- Only Female
Educational Requirement
- Higher Secondary
- Bachelor/Honors
Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Call Center, Public Relation Companies
- Freshers are also encouraged to apply.
Required Skills
Call Center Operation
Convincing People
Customer Relationship
Customer Service
Handling Customers
Benefits & Facilities
- Mobile bill,Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
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